ChurnGuardSee churn risk early — a hypothesis, not a fate.
Answer a few questions. Get a churn-risk score and the top three retention levers — decision-support, not a revenue guarantee.
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Key Takeaways
- Explainable churn-risk score for founders.
- Three retention levers to review. You choose what to try.
- Honesty: decision-support — not a churn or ARR guarantee.
Score first. Levers next.
Decision-support themes — not a retention certificate.
ChurnGuard — definition
ChurnGuard asks a few questions about your SaaS and returns a 0–100 churn-risk read with three retention levers to review. The score is a hypothesis from the metrics you typed, not a forecast that those customers will leave.
What this is NOT
- Not a forecast that named customers will cancel or stay.
- Not a CRM, billing system, or retention guarantee.
- Not a CRM, retention suite, or ARR guarantee.
Controller / Processor — You type MRR, customers, churn, NPS, and ticket load. The read stays a hypothesis.
Usage slips. Revenue follows.
Late signals
Churn shows up after the board deck is drafted.
Opaque scores
Black-box risk scores do not tell you what to fix.
Too many levers
Teams cannot prioritize retention work.
Overclaim tools
Promises of guaranteed retention erode trust.
Answer. Score. Act.
Decision-support churn review — not an ARR guarantee.
Explainable score
Risk you can discuss with the team.
Top levers
Three retention actions to review.
Founder-ready
Built for prevent-not-explain workflows.
Honest demo vs live
Demo is labelled; live needs a configured key where applicable.
Everything you need for a first-pass churn review
Built for founders preventing churn before investor updates.
0-100 churn-risk score
Risk you can discuss with the team.
Top 3 retention levers
Three retention actions to review.
Read from the numbers you typed
Built for prevent-not-explain workflows.
Plain-English explanation
Demo is labelled; live needs a configured key where applicable.
From answers to levers in 3 steps
Answer
Answer a few questions about your SaaS.
Score
Get an explainable churn-risk score.
Act
Pull the top retention levers — humans own sequencing.
Answer. Score. Act.
Decision-support churn review — not an ARR guarantee.
Late signals
Churn shows up after the board deck is drafted.
Explainable score — Risk you can discuss with the team.
Try it on this page
or generate below.
Saved history
No testimonials yet, by design
We do not publish invented quotes or promised save rates. Type your metrics and read the hypothesis.
“A hypothesis from the metrics you type, plus three retention levers in plain English. Not a forecast that customers will leave.”
“The draft uses MRR, customers, churn, NPS, and ticket load. It does not invent a peer cohort.”
“An early read for founders. Not a CRM sync and not a retention guarantee.”
Honest boundaries
ChurnGuard drafts a risk score and levers. No retention or ARR guarantee.
Simple plans that scale
All paid plans include
- Churn risk studio
- Explainable churn-risk score
- Top retention levers (decision-support)
- Email support on paid plans — no hidden add-ons for core studio use
- 3 AI runs / day · 15 / month
- Studio demo (no extra LLM fee)
- 40 AI runs / day · 300 / month · export
- No separate ChatGPT subscription required
- Priority support · 2 months free with yearly
- 200 AI runs / day · 3000 / month · BYOK
- Optional BYOK (your OpenAI key)
Feature comparison
What each plan includes — quotas reflect the enforced fair-use limits.
| Dimension | Free | Pro | Enterprise |
|---|---|---|---|
| Usage | |||
| AI runs | 3/day · 15/mo | 40/day · 300/mo | 200/day · 3000/mo |
| Report export | Watermarked | Clean export | Clean export |
| Audit log | Not included | ✓ Included | ✓ Included |
| Product | |||
| 0-100 churn-risk score | ✓ Included | ✓ Included | ✓ Included |
| Top 3 retention levers | ✓ Included | ✓ Included | ✓ Included |
| Read from the numbers you typed | ✓ Included | ✓ Included | ✓ Included |
| Plain-English explanation | ✓ Included | ✓ Included | ✓ Included |
| BYOK (your LLM key) | Not included | Not included | ✓ |
| SSO | Not included | Not included | Roadmap |
| Support & compliance | |||
| Support | Community | Priority | Custom SLA |
Already paid? Unlock Pro with your license
Licenses are issued manually after your payment is confirmed: we generate one per paid order and send it to the purchase email, typically within a few hours. Enter it below to activate Pro on this device — no account needed. Nothing yet? Write to lixingliangsy@163.com and reference your order email.
Your questions, answered
What does ChurnGuard score?
A churn-risk score from your SaaS answers plus the top retention levers to review — decision-support, not a revenue guarantee.
Does the score predict who will cancel?
No. It is a hypothesis from the metrics you typed, not a forecast that those customers will leave or stay.
Can I cancel anytime?
Yes. Self-serve plans cancel anytime; access continues until period end.
Do I need a credit card to start?
No. Start with email signup or Demo mode in the studio, then upgrade when ready.
Do I need my own ChatGPT / OpenAI subscription?
No for Free/Pro. AI runs are included in your plan (fair use) via our platform key. Enterprise can optionally bring your own OpenAI key (BYOK) — configure it at /settings (key stays server-side only).
What is Fair Use / what if I hit the AI limit?
Free is 3 AI runs per day and 15 per month. Pro is 40 per day and 300 per month. Enterprise is 200 per day and 3000 per month. Over the cap the API returns HTTP 429. A labelled demo is opt-in only.
Is checkout secure?
Payments are processed by Waffo Pancake (merchant of record).
What happens after I pay?
You receive access confirmation; fulfillment is tracked via webhook + order logs.
Quick answers
- 0-100 churn-risk score
- Top 3 retention levers
- Read from the numbers you typed
- Plain-English explanation
- Pricing starts at $0 (Free).
More questions
What inputs?
A few questions about your SaaS retention / usage signals.
Does it guarantee retention?
No. Decision-support risk score and levers — not an ARR guarantee.
Who is it for?
Founders who'd rather prevent churn than explain it later.
Demo vs live?
Demo is labelled; live narrative needs a configured AI key where applicable.
Is it a CRM?
No. Lightweight risk + lever checklist — not a full retention suite.
Primary sources?
SaaS churn / retention practice notes — decision-support framing.
How it compares
| Dimension | Manual | ChurnGuard |
|---|---|---|
| Speed | Hours to days | Minutes per run |
| Consistency | Varies by person | Same read from the same numbers |
| Output | Free-form | Structured, exportable result |
| Best for | Final sign-off | First-pass decision-support |
When not to use: When you need a forecast of which customers will cancel, a CRM, or a retention guarantee.
- explainable churn score for founders 2026 — From the ChurnGuard blog.
- retention levers before lost revenue 2026 — From the ChurnGuard blog.
- A score is not a customer fate — The read uses the metrics you typed and does not name who will cancel.
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